Customer notice: Due to planned maintenance our Internet Banking, Mobile App, Open Banking, Link and ATM services will be temporarily unavailable between 00:00 and 04:00 on Tuesday 16 September 2025. Click here for more information.

Help to shape our future

Help to shape our future

By taking our survey, we can gather up-to-date information about your financial needs to better support you and our communities.
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BANK OF ENGLAND BASE RATE CHANGE

BANK OF ENGLAND BASE RATE CHANGE

Following the Bank of England decision to decrease the base rate by 0.25% on 7th August 2025, please click below for further information regarding our rate changes.
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Be fraud aware this summer

Be fraud aware this summer

Fraudsters, both at home and abroad, can look to take advantage of us being in unfamiliar surroundings, and often in a hurry.
Read our Summer Fraud Guide
Set yourself goals and reach them with a savings account

Set yourself goals and reach them with a savings account

Explore our savings options
Your mortgage is secured on your home. Think carefully before securing other debts against your home. Your home may be repossessed if you do not keep up repayments on your mortgage.

Kinder banking. It's in our nature.

At the Cumberland, our aim is to create a banking experience that is kinder to people and planet.

Celebrating our 175th birthday in 2025, we remain a purpose-led, financially strong, socially responsible building society, focussed on our people, planet and communities. Owned by our customers rather than shareholders, we are able to invest 100% of our profits back into our business and the people who make us what we are today.

We treat people with warmth and respect their dreams and ambitions. Whether you’re applying for a mortgage, starting a business or saving for retirement, we're here to provide support.

We lend a helping hand in our communities. We ensure everyone feels included, look out for the most vulnerable and offer practical solutions.

We know that caring about people means caring for nature - from the countryside and wildlife to everything beyond.

We look to the environment when it comes to making decisions. Because a sustainable future is the best foundation to build.

Real people, not robots

We’re real people, not robots. So when you speak to us, you know you’ll get a personal service.

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Celebrating our 175th Birthday

The Cumberland remains a purpose-led, financially strong, socially responsible building society, focussed on our people, planet and communities.

Celebrate with The Cumberland
Kinder Banking. It's in our nature

Being a customer of The Cumberland means you know your money is being used to help others like you achieve their own financial goals.

Find out more about The Cumberland

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