Customer Information: Our Branches and Customer Care Team will be closed on Monday 25 August for the Summer Bank Holiday. For more information about our opening times please click here.
Celebrating our 175th birthday in 2025, we remain a purpose-led, financially strong, socially responsible building society, focussed on our people, planet and communities. Owned by our customers rather than shareholders, we are able to invest 100% of our profits back into our business and the people who make us what we are today.
We treat people with warmth and respect their dreams and ambitions. Whether you’re applying for a mortgage, starting a business or saving for retirement, we're here to provide support.
We lend a helping hand in our communities. We ensure everyone feels included, look out for the most vulnerable and offer practical solutions.
We know that caring about people means caring for nature - from the countryside and wildlife to everything beyond.
We look to the environment when it comes to making decisions. Because a sustainable future is the best foundation to build.
We’re real people, not robots. So when you speak to us, you know you’ll get a personal service.
The Cumberland remains a purpose-led, financially strong, socially responsible building society, focussed on our people, planet and communities.
Being a customer of The Cumberland means you know your money is being used to help others like you achieve their own financial goals.
The Cumberland Building Society has announced an investment in its Rosehill branch which will need to temporarily close while the works are carried out.
Ian Stacey, Chief Information & Transformation Officer, The Cumberland Building Society
A Cumbrian building society manager who developed alopecia has paid tribute to her colleagues for their support.