Customer notice: Due to planned maintenance our Internet Banking, Mobile App, Open Banking, Link and ATM services will be temporarily unavailable between 00:30 and 03:00 Tuesday 29th April 2025. Click here for more information.
Celebrating our 175th birthday in 2025, we remain a purpose-led, financially strong, socially responsible building society, focussed on our people, planet and communities. Owned by our customers rather than shareholders, we are able to invest 100% of our profits back into our business and the people who make us what we are today.
We treat people with warmth and respect their dreams and ambitions. Whether you’re applying for a mortgage, starting a business or saving for retirement, we're here to provide support.
We lend a helping hand in our communities. We ensure everyone feels included, look out for the most vulnerable and offer practical solutions.
We know that caring about people means caring for nature - from the countryside and wildlife to everything beyond.
We look to the environment when it comes to making decisions. Because a sustainable future is the best foundation to build.
We’re real people, not robots. So when you speak to us, you know you’ll get a personal service.
The Cumberland remains a purpose-led, financially strong, socially responsible building society, focussed on our people, planet and communities.
Being a customer of The Cumberland means you know your money is being used to help others like you achieve their own financial goals.
The Cumberland Building Society has announced that Des Moore, Chief Executive Officer will step aside from his role in summer 2026, after eight successful years with the organisation.
When ‘kindness’ was chosen as the 2024 Children’s Word of the Year in a survey by Oxford University Press, it brought a smile to faces at The Cumberland.
The Cumberland has once again been shortlisted for four national awards, including recognition for offering competitive mortgage rates for its customers.