We ask our new customers to rate us and we’re delighted to say nearly all of you gave us 5 stars out of 5.
This has helped us to put Cumbria, Lancashire and South West Scotland on the map for incredible customer service, and scoop Feefo’s Platinum Trusted Service Award for the third consecutive year.
This award is reserved for the very best customer service in the country, so it’s a big well done to all our amazing people who have helped to brighten your day.
Feefo is a leading review and customer insights technology company that provides businesses with the tools to collect real, purchase-verified reviews and insights.
A Gold Trusted Service Award is given to businesses who have collected 50 or more Feefo service reviews between January and December of the previous year, achieving a service rating of 4.5 and above. Platinum Awards are given to companies that achieve this rating in three consecutive years.