Support for bereavement

Customer Support

To help you during this difficult time, we have put together a practical guide which includes all the information you need to know in order to organise the financial matters of your next of kin or someone close to you. To guide you, we have detailed some of the key steps that you (as the next of kin or Personal Representative) will need to take following the death of a loved one.

To notify us of a bereavement, you can call, complete our online form or download and print the form below and we’ll be in touch with you to let you know the next steps.

Need to talk?

You may find the information below useful, but you may still want to speak to us. We are here to help.

Returning completed forms

You can return completed forms to the Cumberland in the following ways:

Email - bereavement.support@cumberland.co.uk
Post - FREEPOST, Cumberland House, Cooper Way, Carlisle, CA3 0JF
Branch - Please pop into your local branch and a Cumberland colleague will be able to help.