Complete a copy of the form and return to The Cumberland. Details of returning your form can be found in Step 2.
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To register one of these documents with us, please complete the steps below:
Complete a copy of the form and return to The Cumberland. Details of returning your form can be found in Step 2.
Contact our Customer Care Team and we will post a copy of the form to you.
FREEPOST
Please provide us with the original legal document to allow us to take a copy for our records. It may not always be possible to provide us with original documents. Copies of documents can be certified by a regulated professional person, such as a solicitor, accountant or bank official.
We will use our electronic verification system to verify your identity. In certain circumstances this may not be successful (for example if you have recently moved house and you are not yet listed on the electoral roll). We may need to ask you for additional identification.
We will send a letter confirming that the document has been registered and you can act on the Account Holders behalf.
The Government website gives a useful overview of the information you need.
The Scottish Government website gives a useful overview of the information you need.
Age UKThe UK’s largest charity working with older people have a great deal of additional information.
UK FinanceGuidance for people wanting to manage a bank account for someone else.
Citizens adviceFree confidential assistance is always available in 316 UK wide locations.
The NHSThe NHS can offer expert guidance on these matters.
United against dementiaUnited against dementia can offer informed advice.
Find a legal adviserYou may also want to speak to a solicitor about all your options.
If you need help please contact us.