Online & mobile security

We want you to enjoy the convenience of Internet Banking without the worry. This section explains what we do to protect you and your money online.

Our security promise

Our banking services have been designed to protect you and your money but you must also take all the precautions we recommend in our terms and conditions and fraud guidance to ensure that your devices are secure and that your personal details are kept safe. Unless you have been careless in your use of these services, we will fully reimburse the money taken from your account.

Protecting you and your money

SecureCall

SecureCall is a fraud prevention feature of Internet Banking which is designed to help protect you and your money from online fraud.

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Visa Secure

Visa Secure protects you from fraud and gives you extra peace of mind when shopping online.

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Confirmation of Payee (CoP)

Confirmation of Payee (CoP) is a name checking service that checks the name of the account holder you intend to pay.

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