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About the Cumberland
- Anti-Bribery & Corruption Policy
- Award-winning customer service
- About
  - English Street Branch Re-opening
- Branch Finder
- Get In Touch
- Corporate Governance
- Ethical & Social Responsibility
- Gender Pay Gap Report
- Modern Slavery Statement
- Our Board & Senior Management Team
- Results Archive
- Customer Reviews
Accessibility
Annual General Meeting
Association of Scotland's Self Caterers
Base rate change
Book an Appointment
- Request a call from a mortgage specialist
Business Mortgages, Current Accounts and Services
- Business Current Account, Business Banking
- Get in touch with us
- Business
  - Celebrating three years of collaboration: The Cumberland is a proud strategic partner of Cumbria Tourism
- Commercial Events - Welcome - Cumberland Buiding Society
- Business Internet Banking
- Cumberland
- Payment Deferral Customer Survey
- Payment Deferral Customer Survey - Thank You
- Business Savings Accounts
- Business Banking with XERO
Careers at The Cumberland
- How to apply
- Benefits of Working at The Cumberland
- Learning & Development
- Our People
- Roles & Departments
- Careers - Top Tips
  - Careers - Top Tips Interviews
  - Careers - Top Tips - Interviews
- Current Vacancies
- Values Based Interviewing
- Careers - Women in Tech - The Cumberland
Our Commercial Partners
How we help our local communities
- Affinity Account Donation - North Cumbria
- Affinity Account Donation - North Cumbria
- Affinity Account Donation - West Cumbria
- Affinity Account Donation - West Cumbria
- Carlisle United Community Tickets
- Community
  - Kinder Kind of Kitchen- Who we are helping
- Financial Education
- Our Branch Community Fund
- Pledge for Votes
- Colleague Engagement
- Cumbria Wildlife Trust
- Community
Our Complaints Procedure
- Complaints Data
Confirmation of Payee (CoP)
Cumbria Tourism
Current accounts
- FREE card use abroad
- Apply online, view your options
- Apply online, view your options
- Apply online, view your options
- Apply online, view your options
- Current Account Fee Information (Charges)
- Freedom Apprentice Account - Built for apprentices
- Current-accounts
- Overdrafts
- Switch your Current Account to us in 7 days
Financial Services Compensation Scheme
Fraud protection help & guidance
- Authorised Push Payment Reimbursement
- Business Fraud
- Fraud Protection at Christmas
- Fraud protection - Scams to watch out for
- Take Five to stop fraud
- Fraud protection - Fraud Protections Tips
- Fraud protection - Useful Links
- Kinder Banking - Working hard to keep your money safe
Help & Support
- Accessibility Support for those with vision impairment (App) - Help & Support
- Add, edit and delete payees - Help & Support
- Annual Mortgage Statements
- Apple Pay - Help & Support
- Available balance - Help & Support
- Bereavement Support
- Help-support
  - Support for Bereavement - First Steps
  - Support for Bereavement - Useful Websites
  - Support for Bereavement - What happens to the account?
- Changing Your PIN - Help & Support
- Internet Banking - Changing Your Transaction Limits
- Changing Your Mobile Number
- Current and Savings Accounts - Changing Your Mind
- Changing your personal details
- Cheque clearance periods - Help & Support
- Contactless cards
- Current Accounts - Support for Existing Customers
- eStatements - Help & Support
- Financial Conduct Authority
- Are you worried about money?
  - Our Arrears Management Team
  - Worried about how to budget
  - Worried about my business
  - Worried about my current account
  - Worried about managing my debts
  - Complete an Income & Expenditure form
  - Independent Advice
  - Worried about my mortgage
  - Worried about my overdraft
  - Worried about my wellbeing
- Financial Ombudsman Service
- Forgotten PIN - Help & Support
- Forgotten Passcode - Help & Support
- Future Dated Payments - Help & Support
- Getting started with the Mobile Banking app - Help & Support
- Google Pay - Help & Support
- Changing your User Name - Help & Support
- Registering for Internet Banking - Help & Support
- Interest Rate Change Notices - Help & Support
- Logging on for the first time - Help & Support
- Lost and Forgotten Savings - Help & Support
- Lost mobile device
- Lost / stolen cards & other items - Help & Support
- Managing Someone Else's Money - Customer Support
- Using the App on Multiple Devices - Help & Support
- Mortgages - Support for Existing Customers
  - Mortgages - Support for Existing Customers
  - Mortgages - Support for Existing Customers
  - Mortgages - Support for Existing Customers
  - Mortgages - Support for Existing Customers
  - Thank you for getting in touch - Help & Support
- What is a One-Time Passcode?
- Important details for payments
- Payment Processing Times - Help & Support
- Personal Savings Allowance
- Setting Up Regular Payments - Help & Support
- Savings - Support for Existing Customers
- How to apply for a savings account - Help & Support
- SecureCall - Help & Support
- Standard Variable Rate - Help & Support
- Suspended Account - Help & Support
- How to Transfer Your ISA - Help & Support
- Trouble logging on - Help & Support
- Unrecognised debit card transactions - Help & Support
- Activating My Alerts - Help & Support
- Using your card abroad - Help & Support
- Visa Secure - FAQs
- Charitable Assignment and Windfall Rights
Home
Home insurance
- Your cover options - Home insurance
Intermediaries
- Anne Hodgson
- Intermediaries - Buy to Let
- Commercial Mortgages for Intermediaries
  - Commercial Intermediaries - Contact Us
  - Commercial Contact Us
- Intermediaries Consumer Duty
- Intermediaries
- Kevin Aitken
- Lisa Hodgson
- Intermediaries - Residential Mortgages
- Solicitors Panel
Internet Banking
- Online & mobile security
Kinder banking. It’s in our nature.
Purpose - Championing our People
- Darcy Cannon - Kinder People
- Glen Cavers - Kinder People
- Ian Willacy - Kinder People
- Kevin Holliday - Kinder People
- Scott Addison - Kinder People
- Winnie Poaty - Kinder People
Kinder Kind of Kitchen
- Kinder Kitchens Event - Carlisle and Penrith
- Kinder Kitchen Cookbook
- Six-figure donation helping FareShare Lancashire and Cumbria for second year
- Five-figure donation helping FareShare Glasgow and West of Scotland
- Kinder Kitchens Event - Lancashire
- Kinder Kitchens - Oasis Food Pantry
- Kinder Kitchens Event - South Cumbria
- Kinder Kitchens - The Well Communities
- Kinder Kitchens Event - West Cumbria
Kindness Baked In
- Kindness Baked In - Mortgages
- Kindness Baked In - Savings
Mobile Banking App
Mortgage Documents
Mortgages
- Mortgages
  - Thank you - Request a call from a mortgage specialist
- Borrowing more on your Cumberland Mortgage
- Mortgages
  - Limited Company - Buy to Let
  - Portfolio Landlords - Buy to Let
  - Sole Trader & Partnership - Buy to Let
- Mortgage Calculator: compare our best deals
- Mortgage Calculator Welcome Back
- Mortgage - Frequently Asked Questions
- First-Time Buyer Mortgages
  - First Time Buyer
- Switching to a new Cumberland Mortgage deal
- Meet Gavin Lowes
- Moving home? Need a mortgage?
- Interest Only Mortgages
- Mortgage jargon made simple
- Meet Jessica Harley
- Mortgage Hub
- Mortgage Quick Guide
- Mortgage Rates & Charges
- Mortgages/remortgage
  - Remortgage
- Remortgaging
- Mortgages in retirement, later life
- Meet Sandra Watson
- Self Employed & Contractor Mortgages
- Meet Tony Martin
- Homes for Ukraine
- Your Mortgage Options Explained
Open Banking
Opening Times
- Christmas and New Year
Group Privacy Notice
Random Acts of Kindness - Terms and Conditions
Savings Accounts
- 5 handy savings habits in 5 minutes
- Different types of accounts
- Children's Savings Accounts
- Compare All
- Emma Young - Savings Advisor
- Savings FAQs
- Fixed Rate Savings Accounts
  - Fixed Interest Fixed Term Accounts
- Glossary of terms
- Instant Access Savings Accounts
- Tax-Free ISAs
  - ISAs - A new financial year
- Notice Savings Accounts
- Regular Saver Accounts
- Savings Hub
- UK Savings Week
- Save & Support Savings Accounts
- Tips to help you save
- Toni Taylforth - Savings Advisor
Savings Account Application Documents
Savings Accounts
Are your savings working hard enough for you?
Saving for a Mortgage
Savings Accounts
Strong Customer Authentication (SCA)
Service Availability
Service Status
Scottish Tourism Alliance
Terms and Conditions